Privacy Policy

1. Who We Are

OTT Industries is a family-owned Australian company that manufactures safety signs and delineators made from recycled plastics for the mining industry. We are committed to conducting business with transparency, integrity, and respect for your privacy.

2. Information We Collect

We may collect personal information necessary for us to provide our products and services. This may include:

Name, job title, and company details
Contact information (email, phone number, address)
Payment or billing details (for invoicing and transactions)
Information submitted through our website forms, emails, or customer enquiries
Website usage data (via cookies or analytics tools)

We only collect personal information that is relevant and necessary for our business activities.

3. How We Collect Information

We may collect information when you:

Contact us by phone, email, or through our website
Purchase or enquire about our products and services
Interact with us at industry events or through marketing campaigns
Visit our website (using cookies or analytics tools to understand usage and improve functionality)

4. How We Use Your Information

Your personal information may be used for the following purposes:

To provide and deliver our products or services
To respond to your enquiries or requests
To manage accounts, payments, and transactions
To send updates, safety information, or product announcements (you can opt out anytime)
To improve our customer experience and website functionality
To comply with legal and regulatory obligations

5. Disclosure of Personal Information

We will never sell or trade your personal information.
We may share your details only with:

Trusted third-party service providers who assist us with operations (e.g., delivery, payment processing, IT support)
Government or regulatory authorities, when required by law
All third parties are required to handle your information in accordance with privacy and confidentiality obligations.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
Our safeguards include secure data storage systems, restricted access to personal data, and staff training in privacy practices.

7. Access and Correction

You have the right to access and request correction of your personal information held by us.
To make such a request, please contact us using the details below. We’ll respond promptly in accordance with the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve user experience and track performance.
You can adjust your browser settings to refuse cookies if you prefer, although some features of the site may not function as intended.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

OTT Industries Pty Ltd